Mortgage Loan Processor

  • Job Tracking ID: 512340-736841
  • Job Location: Springfield, IL
  • Job Level: Mid Career (2+ years)
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: July 27, 2020
  • Years of Experience: Less Than 1 Year
  • Starting Date: ASAP
  • FLSA Status: Non-Exempt

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Job Description:

At INB, a career is more than a job… it represents our active commitment to serve businesses in our local community. We continually invest in our employees and in new technologies so that we can provide the most effective, efficient solutions at a reasonable cost.

Are you looking for a career that is challenging, rewarding and a great work environment? If so, we may be looking for you! INB has the following opening:

Mortgage Loan Processor

Summary: Processes 1st Mortgage Real Estate Loan mortgage files in accordance with bank and secondary market guidelines.

Essential Duties and Responibilties include the following. Other duties may be assigned.

Process 1st mortgage applications in a timely manner.

Knowledge of Conventional, FHA, VA, and GRH loan programs.

Obtain review and calculate borrower income, assets and homeowners insurance for underwriting approval.

Order and review title commitment appraisals, credit reports, flood certificates; obtain payoffs and releases, and other required documents to complete the loan file.

Submit files to underwriting.

Based upon underwriting decision, finish processing for loan closing or mail adverse action notice to borrowers.

Coordinate closings with loan officer.

Maintain weekly and monthly reports as required by management.

Review loan files for completeness, accuracy, and compliance standards.

Provide exceptional customer service to both internal and external customers.

Experience and Skills:

Supervisory Responsibilities


There are no supervisory responsibilities in this job.




To perform the job successfully, an individual should demonstrate the following competencies:


Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.


Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.


Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.


Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.


Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.


Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.




Knowledge of Conventional, FHA, VA, and GRH loan programs.


Knowledge of Ellie Mae Encompass is a plus


Excellent verbal and written communication skills


Organized, accurate attention to detail, with good time management skills



Education and/or Experience



Minimum two (2) years’ experience in mortgage lending




Associates degree in a related field; and/or equivalent combination of education and experience.



Language Skills


Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.


Mathematical Skills


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Reasoning Ability


Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


Computer Skills


To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The employee must occasionally lift and/or move up to 25 pounds.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Illinois National Bank is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here: