Receives and pays out money, and keeps records of money
and negotiable instruments involved in financial transactions by
performing the following duties.
Essential Duties and Responsibilities include
the following. Other duties may be assigned that are reasonably within
the scope of the position.
- Responsible for greeting allbank customers, as they enter the
branch, in a courteous and professional manner.
- Operates a teller window to process a variety of transactions
within established guidelines, such as processing individual and
commercial deposits, savings and checking transactions, cash
advances, loan payments, charge card payments and other transactions.
- Performs various customer service activities, such as preparing
money orders, cashier’s and traveler’s checks, accepting
applications for U.S. Bonds, automobile license plate/renewal
stickers, process commercial deposits, and sell coin and currency
orders for commercial customers.
- Enters customers' transactions into computer to record
transactions, and issues computer generated receipts.
- Assist customers with questions regarding their accounts; Places
holds on accounts for uncollected funds.
- Orders daily supply of cash, and counts incoming cash; Balances
currency, coin, and checks in cash drawer and compares totaled
amounts with data displayed on computer screen.
- Removes deposits from, and counts and balances cash in, automated
teller machines and night depository.
- Participates in maintaining good customer relations by giving
courteous, efficient service and developing new business by
acquainting non-customers with bank services and presenting current
customers with additional services; Identifies and responds to these
cross-sale opportunities by referring customers to the appropriate
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
Education and/or Experience
High school degree or equivalent required; Six months to one year
related experience and/or training required in area of cash handling
or customer service.
Knowledge, Skills and Abilities
Requires ability to communicate effectively and clearly (both written
and verbally); Ability to read, write and comprehend simple
instructions, short correspondence, and memos.
Requires ability to perform basic mathematical calculations; add,
subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions, and decimals. Ability to compute rate,
ratio, and percent and to draw and interpret bar graphs.
Requires ability to use good judgment in making routine and complex
decisions; Must have excellent customer service skills with the
ability to sell products and Services; Ability to accurately handle
large sums of cash; Must be goal oriented and able to achieve
individual goals as well as work as a team player to achieve
departmental and/or Bank goals; Flexibility is necessary with the
ability to adapt in an ever changing environment.
To perform this job successfully, an individual must be proficient in
all Microsoft Office programs, with an ability to quickly learn other
bank related programs
The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
The employee is required to regularly lift and/or move up to 10
pounds, frequently lift and/or move up to 25 pounds, and occasionally
lift and/or move up to 50 pounds.
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all
responsibilities, duties, skills, or working conditions.
ADA Disclaimer: In developing this job description care was taken to
include all competencies needed to successfully perform in this
position. However, for American with Disabilities Act (ADA) purposes,
the essential functions of the job may or may not have been described
for purposes of ADA reasonable accommodation. All reasonable
accommodation requests will be reviewed and evaluated on a
Illinois National Bank is committed to Equal Employment Opportunity
with respect to recruitment, hiring, training, promotion, and other
terms and conditions of employment. It is INB's policy to afford equal
opportunity to all employees and applicants for employment without
regard to race, creed, color, sex, sexual orientation, age, marital
status, national origin, disability, religion, veteran status, or any
other basis prohibited by law. The EEO Law poster is available here: