Perform other duties as assigned.
This position requires National Mortgage Licensing System (NMLS)
registration under the terms of the S.A.F.E. Act of 2008 and
Regulation Z. You will be subject to the required registration
process, which includes a criminal background and credit check.
Failure to meet or maintain any of the NMLS registration
requirements, including maintaining a satisfactory criminal and
credit record, may result in a rescission of your offer or
termination of employment.
There are no supervisory responsibilities in this job.
To perform the job successfully, an individual should demonstrate
the following competencies:
Problem Solving - Identifies and resolves problems in a timely
manner; Gathers and analyzes information skillfully; Develops
alternative solutions; Works well in group problem solving
situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues
training and development opportunities; Strives to continuously
build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer
situations; Responds promptly to customer needs; Solicits customer
feedback to improve service; Responds to requests for service and
assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming;
Maintains confidentiality; Listens to others without interrupting;
Keeps emotions under control; Remains open to others' ideas and
tries new things.
Oral Communication - Speaks clearly and persuasively in positive
or negative situations; Listens and gets clarification; Responds
well to questions; Demonstrates group presentation skills;
Participates in meetings.
Written Communication - Writes clearly and informatively; Edits
work for spelling and grammar; Varies writing style to meet needs;
Presents numerical data effectively; Able to read and interpret
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or two
years related experience and/or training; or equivalent
combination of education and experience. Bachelor’s degree
preferred but not required.
Ability to read and comprehend simple instructions, short
correspondence, and memos. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small
group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs.
Ability to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form. Ability
to deal with problems involving several concrete variables in
To perform this job successfully, an individual should have
knowledge of Spreadsheet software and Word Processing software.
Candidate is expected to learn and become proficient in the
various mortgage loan origination systems and applications.
Other Skills and Abilities
Must possess superior people skills and sales ability.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
The employee must occasionally lift and/or move up to 25 pounds.
Comments: Must have the ability to create long
lasting relationships to the benefit of the loan officer and the
bank. The position may requires some travel to attend various
conferences and banking related programs. The position may require
the ability to work before and after normal business hours to
attend various business and community events and client meetings
The above statements are intended to describe the general
nature and level of work being performed by people assigned to
this job. They are not intended to be an exhaustive list of all
responsibilities, duties, skills, or working conditions.
ADA Disclaimer: In developing this job description care was taken
to include all competencies needed to successfully perform in this
position. However, for American with Disabilities Act (ADA)
purposes, the essential functions of the job may or may not have
been described for purposes of ADA reasonable accommodation. All
reasonable accommodation requests will be reviewed and evaluated
on a case-by-case basis.
INB is committed to Equal Employment Opportunity with respect to
recruitment, hiring, training, promotion, and other terms and
conditions of employment. It is INB's policy to afford equal
opportunity to all employees and applicants for employment without
regard to race, creed, color, sex, sexual orientation, age,
marital status, national origin, disability, religion, veteran
status, or any other basis prohibited by law. The EEO Law poster
is available here: