At INB, a career is more than a job… it represents our active
commitment to serve businesses in our local community. We continually
invest in our employees and in new technologies so that we can provide
the most effective, efficient solutions at a reasonable cost.
Are you looking for a career that is challenging, rewarding and a
great work environment? If so, we may be looking for you! INB has the
Mortgage/Head of Sales
The Head of Sales for the INB Mortgage business will lead a team of
Mortgage Loan Originators to meet and exceed production, quality,
profitability and customer satisfaction/experience objectives.
Candidates must have the ability to exercise good judgement while
being responsive to an ever-changing, unpredictable set of
circumstances including market movement, volume levels, loan
characteristics, and secondary market requirements. This position is
fast-paced, deadline driven, and requires exceptional attention to detail.
Essential Duties and Responibilties include the following.
Other duties may be assigned.
Manage, develop, and motivate a team of 10 – 15 Mortgage Loan
Originators, who today are located in Springfield, Peoria,
Champaign, and Bloomington; the sales team also has several loan
Manage team to achieve production objectives, productivity goals,
quality and compliance requirements, profitability targets, and
customer service/experience expectations.
Provide assistance with structuring a loan when needed.
Help facilitate improvements to INB’s Loan Origination System
(Encompass LOS) that enhance, simplify, and streamline the user
(MLO) and customer experience.
Sales head will not produce loans…but acceptable in certain,
Facilitate and manage marketing support, use of CRM tools (Unify
and MBS Highway), lead-gen (Zillow, CINC, etc.), and social media.
Be visible in the various markets with the lenders…and with INB
bank team, referral partners, and community organizations.
Recruit, hire, and train.
Coach, motivate, and support sales team.
Develop strong relationship with Mortgage Operations and
Secondary teams and facilitate any issues to ensure a
Develop strong relationship with INB Marketing team to help
promote INB brand and mortgage business.
Develop strong relationship with INB Compliance team to ensure
disclosures, denials, HMDA, etc. compliance.
Maintain working knowledge of federal, state and local
governments’, Fannie/Freddie/USDA/FHA/VA, and private investors’
policies and guidelines.
Maintain strong familiarity with current trends in the real
estate and mortgage banking industries as well as INB’s operating
policies and procedures.
There are supervisory responsibilities in this job.
To perform the job successfully, an individual should demonstrate the
Required experience, knowledge, and skills:
Four-year, bachelor’s/undergraduate degree.
7 or more years of mortgage sales experience.
Knowledge and understanding of mortgage loans, programs, and
pricing processes and procedures.
Proficiency with Microsoft Excel and Word applications.
Good customer service skills and ability to work well with others
– internal partners and external relationships.
Analytical and math proficiency required.
Ability to work in a fast-paced and deadline-driven environment.
Exceptional attention to detail necessary.
Previous experience, knowledge, and skills preferred:
Encompass loan origination system / Encompass LOS.
Encompass Product and Pricing Service / EPPS.
Optimal Blue or other pricing engine application.
Unify and MBS Highway (CRM tools).
This position requires the employee to register as a mortgage loan
originator with the Nationwide Mortgage Licensing System and Registry
("Registry") and obtain a unique identifier from the
Registry before engaging in mortgage loan originator activities, to
maintain and renew that registration on an annual basis, to update
registration information with the Registry on a timely basis, and to
provide that unique identifier to consumers as required by applicable
SAFE Act regulations and INB policies and procedures. As part of this
registration process, you must be fingerprinted unless you have
fingerprints are on file with NMLS Registry that are less than 3 years old.
The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
The above statements are intended to describe the general nature and
level of work being performed by people assigned to this job. They are
not intended to be an exhaustive list of all responsibilities, duties,
skills, or working conditions.
ADA Disclaimer: In developing this job description care was taken to
include all competencies needed to successfully perform in this
position. However, for American with Disabilities Act (ADA) purposes,
the essential functions of the job may or may not have been described
for purposes of ADA reasonable accommodation. All reasonable
accommodation requests will be reviewed and evaluated on a
Illinois National Bank is committed to Equal Employment
Opportunity with respect to recruitment, hiring, training,
promotion, and other terms and conditions of employment. It is INB's
policy to afford equal opportunity to all employees and applicants
for employment without regard to race, creed, color, sex, sexual
orientation, age, marital status, national origin, disability,
religion, veteran status, or any other basis prohibited by law. The
EEO Law poster is available here: