Exciting Opportunity Alert: Join Our Dynamic Team as an INB Teller!
Are you ready to embark on a journey where every transaction is an
opportunity to make someone’s day? We’re seeking enthusiastic
individuals to join our vibrant team of INB Tellers. If you’re
passionate about finance, customer service, and creating meaningful
connections, this is the role for you!
Your Role:
As a Teller with us, you’ll be the friendly face that our customers
look forward to seeing. You’ll handle financial transactions with
precision, provide top-notch service, and assist customers in
achieving their financial goals. Your day will be filled with diverse
responsibilities, from processing deposits and withdrawals to
promoting our range of innovative banking products and services.
Why Join Us?
- Growth Potential: We’re committed to nurturing your career. You’ll
have access to continuous training and development, ensuring you’re
always at the top of your game.
- Collaborative Environment: Be part of a close-knit team where
your ideas are valued, and teamwork is at the core of everything we do.
- Cutting-Edge Technology: Immerse yourself in the latest banking
technology and digital solutions that make transactions seamless and efficient.
- Impactful Work: You’ll play a crucial role in helping customers
achieve their financial dreams, making a real difference in their lives.
- Competitive Benefits: Enjoy a comprehensive benefits package,
including health coverage, retirement plans, and more.
Include the following: (Other duties may be assigned that are
reasonably within the scope of the position)
Qualifications:
- Customer-Centric Attitude: Your smile and positivity brighten up
our customers’ day.
- Detail-Oriented: Precision in handling transactions is your
middle name. Cash handling experience is preferred.
- Communication Skills: From explaining banking products to
resolving concerns, you’re a pro at communication.
- Tech-Savviness: Embrace digital platforms and confidently guide
customers through customer facing technology.
- Team Player: You thrive in a collaborative environment and support
your colleagues.
- Responsible for greeting all bank customers, as they enter the
branch, in a courteous and professional manner.
- Operate a teller window to process a variety of transactions
within established guidelines, such as processing individual and
commercial deposits, savings and checking transactions, cash
advances, loan payments, credit card payments and other transactions.
- Enter customers' transactions into computer to record
transactions, and issues computer generated receipts.
- Assist customers with questions regarding their accounts; Place
holds on accounts, as appropriate.
- Order daily supply of cash, and count incoming cash; Balance
currency, coin, and checks in cash drawer and compare totaled
amounts with data displayed on computer screen.
- Participate in maintaining good customer relations by giving
courteous, efficient service and developing new business by
acquainting non-customers with bank services and presenting current
customers with additional services; Identify and respond to these
cross-sale opportunities by referring customers to the appropriate
bank personnel.
- Record customer interactions in the bank's CRM platform.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions.
Education and/or Experience
High school degree or equivalent required; Six months to one year
related experience and/or training required in area of cash handling
or customer service.
Knowledge, Skills and Abilities
Requires ability to communicate effectively and clearly (both written
and verbally): Ability to read, write and comprehend simple
instructions, short correspondence, and memos.
Mathematical Skills
Requires ability to perform basic mathematical calculations: add,
subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions, and decimals. Ability to compute rate,
ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Requires ability to use good judgment in making routine and complex
decisions; Must have excellent customer service skills with the
ability to sell products and Services: Ability to accurately handle
large sums of cash; Must be goal oriented and able to achieve
individual goals as well as work as a team player to achieve
departmental and/or Bank goals; Flexibility is necessary with the
ability to adapt in an ever changing environment.
Computer Skills
To perform this job successfully, an individual must be proficient in
all Microsoft Office programs, with an ability to quickly learn other
bank related programs
Physical Demands
The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
The employee is required to regularly lift and/or move up to 10
pounds, frequently lift and/or move up to 25 pounds, and occasionally
lift and/or move up to 50 pounds.
The above statements are intended to describe the general nature and
level of work being performed by people assigned to this job. They are
not intended to be an exhaustive list of all responsibilities, duties,
skills, or working conditions.
ADA Disclaimer: In developing this job description care was taken to
include all competencies needed to successfully perform in this
position. However, for American with Disabilities Act (ADA) purposes,
the essential functions of the job may or may not have been described
for purposes of ADA reasonable accommodation. All reasonable
accommodation requests will be reviewed and evaluated on a
case-by-case basis.
INB is committed to Equal Employment Opportunity with respect to
recruitment, hiring, training, promotion, and other terms and
conditions of employment. It is INB's policy to afford equal
opportunity to all employees and applicants for employment without
regard to race, creed, color, sex, sexual orientation, age, marital
status, national origin, disability, religion, veteran status, or
any other basis prohibited by law. The EEO Law poster is available
here:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf